I moved into my current flat about a month ago and I registred with the council to pay the council tax. A few days ago the agency started sending me (quite rude) emails asking for evidence that I paid or am about to pay the council tax. I haven’t received any bills yet, and the only evidence I have is the transaction number of my registration, which I sent. The agency replied that the registration number is not enough and that I need to go to the council to obtain more evidence.
As far as I know, the council tax is my responsibility and I’ve done everything I needed to do. I’d need to take a day off to go to the council, so my question is – why the agency is being so institent if neither them nor the landlord are liable for the council tax? Also, I haven’t received any bills yet, what kind of evidence can I provide?
Thanks is advance.