Agent changed locks without notice. | The Tenants' Voice
Cookies must be enabled for this site to function properly

Topics / Landlords and letting agents 

start a new discussion

Agent changed locks without notice.

0 helpful votes
This is the number of people who have indicated that they have found this discussion useful.
719 views 1 replies latest reply: 16 September 2015

Our agent changed the locks to our rented flat without notice after my partner and I had had a domestic argument. (No one else involved and matter since resolved).

We had paid rent up to 25th this month with no arrears.

We received no notice of breach of agreement whatsoever and the agent are refusing to give an explanation, refund the over paid rent or our deposit.

Can anyone give any advice please as we are now currently homeless and without any money to put towards another home.

Thank you.

Get up to £120 in discounts !

Save 10% on 25+ services for your home and garden when you book with Fantastic Services !

Book now and use promo code FTTV10* to receive 10% OFF the price of 25+ services for your home and garden !

Get 10% OFF the price of your service with our promocode:

  • 10% OFF End of tenancy cleaning
  • 10% OFF Removals
  • 10% OFF Handyman services
  • 10% OFF Garden Maintenance
  • 10% OFF Carpet cleaning
  • 10% OFF 25+ more services for your home and garden

*Use code: FTTV10 to get 10% OFF all services (Excluding Locksmith Services).

Minimum charges and T&C apply! Can not be combined with other offers and discounts. No expiry date.


Hi Mandy

This sounds like an illegal eviction – more info on that here. You could contact the agents and tell them that their actions are opening the landlord up to a criminal conviction. Ask them to provide you with new keys to the property asap and then to allow you to live there while they go through the proper notice procedures.

I’m not a lawyer so it might be worth getting some advice from a law centre or Citizens Advice about the quickest and most effective next steps.


Showing 1 - 1 of 1 Comments
start a new discussion

Post a reply