our letting agent sent us a renewal contract in june [joint tenancy]. i signed electronically but my partner didnt as he wasnt happy. we didnt pay the renewal fee but we did start paying the increased rent our landlord had asked for.
the agent wrote to us in july saying the tenancy hadnt been renewed as we hadnt both signed it. they sent us another blank copy electronically, asking us both to sign and pay the renewal fee.
my parnter electronically signed his copy [he received it by email and we hadnt had chance to discuss it]. I read the agreement again and had some queries, so I refused to sign and wrote to the agent with my list of queries.
To date the queries have never been addressed, neither of us have signed the same agreement, but we have been paying the increased rent [we assumed we’d be evicted if we didn’t!]
now we have served notice assuming that the tenancy had not formally been renewed and that it should be periodic.[we didnt pay for the renewal service]. the agent is now telling us we are ‘joint and severably liable’ even though we haven’t both signed the same document, and they never got back to us on any of the queries. They have told us we need to pay a full months rent plus VAT as an exit fee, and that we are liable to pay all future rental costs until a new tenant moves in.
i wrote to them this morning but the reply is simply that their solicitor says we are liable and all fees must be paid straight away.
should I go to the CAB for more advice ? are we really liable even though we didnt both sign the same document, didnt pay their renewal fee and i sent them a list of queries? thanks