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Being ignored by the Letting agent

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I have recently moved into a new house however I am already having a few issues with the letting agent. There are a few repairs that I had discussed with the letting agent the week I moved in however nothing has been done about these issues. I have managed to speak to them once regarding the repairs and they told me that they were waiting to hear back from the landlord before they could do anything. They are now ignoring my emails/calls. Is there anything I can do about this? Has anybody else had a similar experience?

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