My story starts in december 2013. Me, my partner and 2 children including 2 dogs moved to a rental property. When we first went in i noticed the decor was woodchip(dated), doors where also old and the boiler had the name Potterton on it(definitely old). We decided that even though the house needed some modernisation we could live with it.
The owner showed us around and was very pleasant, we found out that she was very protective about her family home and the previous tenant had changed the bathroom carpet due to damage but as it wasnt an exact match the owner changed it and charged her. Sign of things to come………………….yes.
We reported many issues to the letting agent, some where sorted some where not. The second toilet had a broken flusher and didnt get fixed until december 2014(many emails and phone calls).
In May 2014 there was a serious gas leak and Transco deemed the gas fire and gas pipework immediately dangerous. There was a leaking stop end that was behind the electric cooker(Owner was not aware there was a gas pipe there). The fire never got checked again and the gas certificate was never done after this. First done December 2014 then again February 2014. Our daughter ended up in intensive care due to excess fluid on her lungs, we didnt link the 2 until someone mentioned the affects of a natural gas leak in children.
Putting all that aside we we gave our notice in and had a meeting with the letting agent and owner at the property before we gave the keys back. My partner went through everything with them(45 minutes) before we left. We where shocked to receive the list of issues the owner is claiming.
Re-painting, cleaning of the property, garden maintenance, carpets x3, light shade broken. Over £1500(£695 Deposit).
We touched up walls before we left and have pictures, had a full tenancy clean which included Flea treatment and carpet cleaning, had raked the leaves out of the garden and took pictures(not the weather to be cutting grass), had claimed 3 carpets where bad enough to be changed(changed before the property was let out 1st march, we left 14th February), the electrics where on the old red and black wire fuse board, a leak had caused a faulty socket in the kitchen(reported to letting agent) and bulbs where blowing out of the metal fitting(pictures) and on one occasion the bulb smashed the glass bowl surrounding it.
The lady seems to be claiming betterment for her property and the letting agent has sided with her.
Does this seem to be a kick in the swingers????