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Carpet Raplacement

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27560 views 4 replies latest reply: 29 June 2017

We have been living in our dated rental since 2012. The carpets are old & extremely worn. While I am aware that they should be maintained by the tenant, I am unsure of what is classified as reasonable wear & tear. How often should carpets be replaced by the landlord? Is it unreasonable to ask for new carpets when they are extremely old & stained?

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Hi Sean

You’re basically asking two things: how often should landlords replace carpets and what counts as ‘wear and tear’ in terms  of what tenants pay for and what they don’t.

Wear and tear – basically this is what you can reasonably expect to happen to something over a period of time. So, if a 2 year tenancy started with 13 stains on the carpet and there was 1 more when you left that would most likely be wear and tear that the landlord couldn’t bill you for. If that tenancy started with 0 stains on the carpet and when you left there were 20 huge stains, that would likely be counted as damage that you should pay for.

When it comes to who pays for what landlords can’t better themselves i.e. they can’t put themselves in a better position than they were when you moved in. An example of this might be billing you for the entire cost of a 20 year old carpet because you damaged a small part of it. What normally happens is – in that situation – you should pay for a percentage of the replacement carpet that you damaged but the landlord pays the rest. Obviously, the newer the carpet the more likely you’d have to pay for the whole thing.

In terms of what is reasonable when it comes to replacing carpets, unless the carpets are a health hazard then there’s no set rules on this. If you signed the tenancy with bad carpets then you accepted them in that state when you moved in. Most people would try to bargain a carpet replacement into the initial tenancy negotiations. Or if the landlord wants to put the rent up or renew the tenancy you could say yes as long as the carpets get replaced. It also depends on what the tenancy says – if it requires a certain standard of interiors then that could be an obligation on the landlord to replace damaged carpets.

The best way to deal with it is just to ask the landlord – in writing – to replace the carpets, pointing out that they were old and stained when you moved in (hopefully this will have been noted on a check in inventory). Common sense says that carpets should really be replaced every 5-10 years. If they’re dangerous then you have a strong case i.e. where they are covered in mould, attracting rodents or a trip hazard. Other than that you will have to hope the landlord is reasonable or wait until you have a chip to bargain with – such as signing a new tenancy. In terms of whether they can ask you to pay any of the cost, unless you have damaged the carpets yourself, the answer would be no. 


For info there’s more details on wear and tear here and here.

Service provider

Hello, Sean!

In addition to the comment on top I can say that there is one option. In many situations the professional carpet cleaning can restore even old carpets and rugs. You just can ask your landlord to hire a carpet cleaning company. It will be the cheapest and the fastest solution of your problem.
I can recommend you this company, their services are available all over the country.

Best regards, Ian Jameson.


Just browsing the forum and came across this posting asking about carpets. This is obviously another area the “government” need to tackle, no, not carpets specifically, but the complete lack of any guide lines which should be adhered to by landlords or letting agents on their behalf. It poses the question, is renting a roof over your head a HOME or an additional savings fund for private landlords where they can escape providing any kind of ” real home” for people. Most people in their own own would not live in, ONE:a badly deorated home as in; not even refreshed over many years, carpets worn, NO, not just stained, but worn out, thin due to the amount of years left without being replaced. And landlords should only have to replace if a trip hazard or be dangerous, a disgrace. It is appalling that private rental is still looked upon as some kind of second class living arrnagement, and therefore tenants have very little say. Just because someone may have to rent for 1-3 years, or worse still, have to depend on privately renting for life, does not mean they should have to live in sub-standard homes or accept that.

It should be made law that private rental homes have to have carpet replaced every 5-7 years as one would probably do in their own home, it does not need to expensive carpet. And the redecoration of a property should also be carried out in the same time frame, otherwise you end up with a poorly looked after property whilst still expecting a high-rent. The fact is, IF this lady who is posting this, were to move out it’s highly likely the landlord would then put down new carpet to attract a good tenant, so why shouldn’t HE or SHE do the same for an already established tenant. And with the cost of private renting as much, if not more than a mortgage this needs to be looked into by the government as a lot of people will have to rent for the rest of their lifes, but this does not mean they should have to live in sub-standard properties or be worried about having carpets that are old and worn. If people want to be buy to let landlords then they must be made aware, they have a responsibility to provide homes NOT just roofs over people’s heads. Another campaign of mine coming on I can see. We’ve tackled the ” Letting fees” the tip of the iceberg, but it’s only a start, now to standards of the poperties themselves and tenancy agreements of at least 3 years automatically, unless a tenant states they only want a stepping stone of 6 months. We need stability in society and a home is the first basic requirement to this.


We are currently renting & every time we have asked for replacvements (i.e. vinyl flooring that was damaged when we moved in) we have to make a contribution, otherwsie nothing gets done ! It’s swings & roundabouts. Do we live with it, or throw a bit of cash towards it to get things improved. The point re “landlords cannot better themselves” is a strong point. If for any reason the landlord ends our tenancy, we will be issuing a bill to them for our interest in the items we contributed to. We have all of the emails from the agents requesting a contribution. We have also kept receipts for costs for anything we have improved ourselves. It possibly wont result in any money, but it could be a good case to resist an eviction on the basis that they want to rent to someone else at a higher price. The rule of thumb is that while it is your home and you want it to be as nice as possible, be thorough with your comments in the initial inventory and keep scanned copies and pictures of any improvements you make. As much as possible, deal with landlord & agent by email.

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