Hi, we moved to our new place in setptember 2016. After we got the checkout report, we contested it in less than a week because there were a multitude of things wrong.
The agency replied with this “However I can make the amendments to report so I will read through them with the clerk and amend where necessary. I will send a revised report early next week.”
After that, they never replied again. Are we at fault here? What happens if they never sent the final report and we never agreed?