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Check out report dispute

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302 views 1 replies latest reply: 31 January 2017
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Tenant

Hi, we moved to our new place in setptember 2016. After we got the checkout report, we contested it in less than a week because there were a multitude of things wrong.

The agency replied with this “However I can make the amendments to report so I will read through them with the clerk and amend where necessary.  I will send a revised report early next week.”

After that, they never replied again. Are we at fault here? What happens if they never sent the final report and we never agreed?

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Tenant

Have you tried contacting them again ? It’s often the case that you, as a tenant, have to chase everybody around and ask and ask and ask them to do things. 

Just keep trying.

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