Chipped window from passing traffic outside of property | The Tenants' Voice
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Chipped window from passing traffic outside of property

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35 views 1 replies latest reply: 27 June 2017


I have just moved home and been notified by my deposit Scotland that the letting agent wants £90 for a chipped window. I have since inspected the chip, taken photos and a video and it’s clearly been from the outside of the property. The house was basically on the main road and was very busy. 

Is this my responsibility to pay for this? 

Thanks in advance for any advice and guidance. 


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No, it is not your responsibility. 

If the chip is caused by external sources, it’s as if an act of God. You have no responsibility for 3rd parties who are not your guests or are not there by your invitation. 

Dispute the deduction and go to ADR, if you need to. Check our deposit return guide for more information –

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