What would be considered to be a reasonable compensation for a property not being as rented not functional as presented / advertised? A month’s rent?
I recently moved into a new flat built Nov 2015, seven weeks after being approved as a tenant and paying reservation fee. As there were external works yet to be completed I agreed to rent in seven weeks’ time giving the landlord sufficient time to resolve outstanding issues with the developer/builder. The flat looks in superb condition as a new premises should be, but nothing exceptional by international standards.
Anyway what I did not realise was the landlord did not go through any snag list with the developer when taking possession. So as a first tenant I am now encountering all the problems with ventilation system (MVHR) not working (yep a problem in bathrooms that have no windows) which is also a key part of the energy efficiency, plumbing problems with showers and supply pressure to appliances and operational direction on how the water heating balance was supposed to work– no manuals and so on, BT fibre to home was supposed to be plug & play but out of action for a week which was a huge work problem. Await follow-up from the developer that is being chased by the landlord. The landlord is well intentioned just not professional.
Already two weeks without issues being rectified. I cannot get the time wasted back but believe I should be compensated and believe a month’s rent would be acceptable as everything was to be operational and they had many weeks to get them right.
Let me know your thoughts / experience.