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Damaged furniture

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444 views 1 replies latest reply: 04 December 2016


I am a tenant of a rented property. I am currently in a dispute with our letting agency, about furniture that has been damaged.

Heres the story.

When we moved into our house, it came furnished. However some of the furniture we did not like, and we were assured it would be collected by the landlord when asap after we moved in. 

Once we moved in, we moved the furniture we did not like into the garage. The landlord has still not come and collected this furniture (after around 5 months) and it has since become damaged due to a leak in the garage. The letting agency are now saying we are responsible for paying for this furniture as we did not store it correctly, even though we were not made aware of the leak in the garage. What can we do?



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The furniture was damaged due to a leak in the garage. It’s the landlord’s responsibility to ensure the property is repaired and maintained and that there are no leaks in the garage to ruin whatever it is that is stored inside. 

As you agreed to have the furniture replaced, where it wasn’t, I find it reasonable for you to move it in storage. The fact that it’s the landlord’s storage which is not properly maintained means that it’s not your fault. 

It’s very dodgy legally speaking, but you should contact your deposit protection scheme and see what they say about it. 

Here are a few guides you can download in regards to tenancy deposits:

Deposit protection – http://www.thetenantsvoice.co.uk/letter-templates/request-tenancy-deposit-protection

Deposit return and negotiating disputes – http://www.thetenantsvoice.co.uk/letter-templates/request-deposit-back-negotiate-disputes

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