I have been a tenant in a property for 12 months and it has came to point where the landlord is attempting to make deductions from the deposit for items/damages which were stipulated in an email at the beginning of the tenancy (with numerous photos), roughly 3-4 days after we moved in.
He had claimed he was going to have these repairs addressed at the beginning of the tenancy but after following up on various emails, I eventually gave up and thought I would pay the rent and find alternative accommodation once the tenancy was finished.
As I have mentioned previously, he is attempting to deduct the repairs in the original email. We have attempted to come to an agreement however to no avail as he is not willing to budge on the amount.
As the deposit is held in Deposit Protection Scheme –
I have tried to start a claim however the status is ‘Disputed Claim’ and mentions that “A Repayment Claim has been started but the claim has been rejected by the other party.”
This meaning he has rejected the claim I believe? I have went down the avenue of looking to use the Alternative Dispute Resolution.
From what I can find, both the landlord and I have to agree to use this service? (correct me if I’m wrong). I’m at my wits end as to what to do next so any advice or stories of people in the same scenario would really be welcome.