Dispute over deposit | The Tenants' Voice
Cookies must be enabled for this site to function properly

Topics / Deposits 

start a new discussion

Dispute over deposit

0 helpful votes
This is the number of people who have indicated that they have found this discussion useful.
177 views 1 replies latest reply: 27 June 2017


My boyfriend and I have just moved out of a property managed by Foxtons.  They are trying to withold some of our deposit (215£) for some alleged “hole repair”. They claim that the repair would need 3 hours from a handyman.
There is indeed a huge hole in the master bedroom that was there before we moved in and is mentioned in the check in. I am in touch with the previous tenants and know for a fact that they have/tried to charge them for these holes. The holes were not repaired. There are some holes mentioned in the check in inventory as removal holes, or picture hooks. We never added any type of holes to that. Nothing in the flat requires 3 hours of work except that gaping hole which was mentioned previously.

I threatened the property manager with ADR and court because I know that what they are doing isn’t right. But the manager is asking me to sign a paper so I can get the rest of the deposit back. Should I sign this or does it mean I agree to the terms and have to say goodby to the 215£?

What can I do to back up my claim ? 

Get up to £120 in discounts !

Save 10% on 25+ services for your home and garden when you book with Fantastic Services !

Book now and use promo code FTTV10* to receive 10% OFF the price of 25+ services for your home and garden !

Get 10% OFF the price of your service with our promocode:

  • 10% OFF End of tenancy cleaning
  • 10% OFF Removals
  • 10% OFF Handyman services
  • 10% OFF Garden Maintenance
  • 10% OFF Carpet cleaning
  • 10% OFF 25+ more services for your home and garden

*Use code: FTTV10 to get 10% OFF all services (Excluding Locksmith Services).

Minimum charges and T&C apply! Can not be combined with other offers and discounts. No expiry date.

Showing 1 - 1 of 1 Comments
start a new discussion

Post a reply