Three months ago my front window was broken in an attempted break in. (this was the second similar incident, both were reported to police and crime numbers given to the agent, no dispute over the cause) The break was reported to the agent the following morning and they assured us it would be dealt with by their handyman asap. Two months later, after much fuss about arranging times and such (none of which was necessary as he had a key) he turned arrived and measured up, prepped the frame and went away to get the glass saying he’d be back the following day. He never showed up and then I went away for Christmas, assuming two weeks should be enough to get it sorted. But now I’m back, there has been no work done and no attempted contact from the handyman or agent.
I know the logical course of action would be to chase my agent again but after the faff before Christmas this really doesn’t appeal to me. It’s a simple job which I am more than capable of doing myself, I’m just unsure how my agent will react. I would have to buy some materials (£15 approx) and obviously use my time.
I can imagine they would be ok with me doing the job, but I’m not sure sure about the costs. I’m thinking of deducting from the next rent payment and providing receipts, possibly charging for my labor as well.
My agent is err, quite old school and slack, which is mostly fine but this has gone on too long. I’m sick off sitting in a dark drafty room.
Any advice would be greatly appreciated! Thank you