Faulty power unit – who is responsible? | The Tenants' Voice
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Faulty power unit - who is responsible?

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269 views 1 replies latest reply: 27 June 2017

Hi, I have an assured shorthold tenancy agreement which states that the below is the Landlords responsibility:

To take reasonable steps to ensure that the Landlord’s domestic gas and electrical appliances and other similar mechanical appliances in the Property for which he is responsible are safe, in proper working order, and in repair both at the commencement of and during the Tenancy Agreement, in order to comply with the Landlord’s obligations under the Gas Safety (Installation and Use) Regulations 1998, the Electrical Equipment (Safety) Regulations 1994 and the Plugs and Sockets etc, (Safety) Regulations 1994.

When I moved into the property the TV Aerial was not working due to an electrical fault, but there was an aerial already installed on the property.
I have paid £85 for a repair which the repair man confirmed was a repair to the 12V power unit supplying the aerial, not the aerial itself.

The letting agent are saying it is our responsibility as tenants to pay for the cost of the repair. They are quoting the below section of our contract, but this was not a new installation…
Not to place or fix any aerial, satellite dish, notice, advertisement or board onto the Property (either externally or internally) or install cable television without first obtaining the prior written consent of the Landlord or his Agent. Such consent will not be unreasonably withheld. Where the Tenant is granted permission he will meet all costs of installation and subsequent removal (if required) and the reasonable costs of making good any resultant damage or redecoration if so required by the Landlord. The Tenant is also responsible for obtaining any planning permission required for the installation. The Landlord or his Agent reserves the right to withdraw, for reasonable grounds and upon reasonable notice, any such consent previously given.

Can anyone advise on this, am I entitled to be reimbursed for this cost?

Many thanks!

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Yes, you are, but on one condition. 

Repairs of any kind must first be negotiated with the landlord. You must first report the problem and allow the landlord to take reasonable steps to mend it. 

IF you engage in repairs without the landlord’s approval you may not be reimbursed on the account that the landlord could have done the repairs themselves or cheaper via another provider. 

It’s down to negotiation now, but make sure to also contact the landlord directly as letting agent not always care about resolving the situation in a fair way. 

Always remember to first contact the landlord about any potential problem and then negotiate how to proceed with repairs and renovations.

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