I took an assured short hold tenancy in a house in Feb 2011 and paid £1400 deposit to the letting agent.
I always paid the rent on time, gave proper notice and vacated the property in Feb 2014.
I am in disagreement with the landlord over deposit deductions so tried to refer to the deposit dispute resolution service. They informed me that only £1200 is protected and they advised me to seek legal advice. I have contacted the agent and asked them to confirm, I am waiting their response.
I am aware that if a deposit is not protected then a tenant may be able to claim compensation of up to 3 times the amount. As only part of my deposit was protected could the compensation apply to my situation? If I decide to pursue I will get legal advice but would appreciate any advice or input before incurring any expenses.