I’m sorry if this has already been covered and please tell me to look elsewhere if it has but I have a concern. Recently contractors working on the behalf of the lettings agents I rent from i’ve discovered have let themselves into the property. They didn’t have my consent and it was assumed by the person who gave them the keys that they did. I have raised this issue to be told that as it was in relation to a safety inspection their initiative should be praised and anyway they don’t have governance over them. Now I’m not an unreasonable person and recognise the need for this inspection but a demand at 8pm the evening before doesn’t constitute a reasonable amount of notice – we asked for another date and the contractor never responded.
When I mentioned that I wasn’t happy about it and by entering the property it wasn’t in line with my right to quiet enjoyment I have had the following clause in the AST emailed to me:
the Tenant has not complied with a written notice under clause 4.3 of Schedule 1 of this Agreement and the Landlord or the Agent wishes to enter the Property in accordance with that clause;
the Landlord, the Agent, or an appointed contractor seeks to carry out work for which the Landlord is responsible (those responsibilities are set out in Schedule 2 of this Agreement);
a professional adviser has been appointed by or authorised by the Landlord or the Agent to visit or inspect the Property;
the safety check of the gas appliances is due to take place;
the Landlord or the Agent wishes to inspect the Property
to comply with statute and the proper request of any statutory body
I don’t believe that their use of this clause is fair – am I right in thinking that? Is this something that means they won’t have to seek consent in the future?
I don’t believe that the fact they forgot to schedule in the inspection with enough notice can be classed as an emergency? (I’ve only been there 1 month so it could’ve been done before I moved in)
I don’t believe that basically telling me that they have no control over their contractors lets them off the hook for giving out the keys?
I would like an apology from them and an assurance it won’t happen again but I would really appreciate your advice on whether or not I have any hope of that!
I have a list of outstanding repairs and to be honest do feel the need to start taking a stand- it’s getting really stressful and this just took it to a whole other level… We need to respect each other and be fair and reasonable – I don’t think that’s too much to ask.
Sorry for the lengthy post!! Thank you in advance for any help!!