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heating issues

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512 views 1 replies latest reply: 22 October 2015

I rent a home with 2 types of eating , A single gas fire downstairs and electic storage heating upstairs . In june the gas fire was disconnected because it was leaking carbon monoxide . This left us weth no heat downstairs at all . i am disabled and cannot always get upstairs a fact our landlord and agents are fully aware of . To add further problems there are no doors in the kitchen so the heating downstairs has to heat the living room  which is 2 rooms knocked into one , the kiten and bathroom . having contacted the agent about this on amny occasions we still have no heating downstairs and now the weather is getting colder this is having an adverse affect on my health , when i rang today i was told to buy a  free standing heater myself which i cannot afford to do . what can i do to get this problem sorted?


Hi Mandy

The landlord is responsible for keeping the gas fire in repair – this should be mentioned expressly in your tenancy agreement. It’s also an implied term thanks to the Landlord and Tenant Act 1985 section 11. This link from the Citizens Advice Bureau gives you more information on it. You could show this to the letting agent and point out that the landlord is in breach of legislation by not keeping the fire in repair (the law I mention here specifically states gas fires). The landlord is also in breach of the tenancy agreement and if you should suffer adversley as a result of that failure then you could sue the landlord. I’m not a lawyer so perhaps give someone at Citizens Advice or a Law Centre a call if you’re not sure how to approach it with the agent. Normally, it’s a good idea to put this in writing and give the agent/landlord a specific time within which to fix the issue before you take action.


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