We have been private renting a property via a Letting Agent (LA) for 2 years, first 12 months was contracted, then this expired no other paper work was signed or agreed with, so assumed this went on to a rolling month by month. We have never missed a days rent and have had regular inspections every 3 months where by the LE at no point was there any issues raised or points of concern mentioned in how we managed and maintained the condition of the property.
Our deposit was £800 + £750 Rent Upfront.
At the very end of May 2015 we were issued a section 21 notice, advising us the Landlord as taking ownership of property on the 29th July. Due to our naivety and lack of knowledge on housing regulations and in the way this was conveyed to us, we assumed that we were being evicted. We now know what section 21 actually means however….
Our monthly rent is taken on the first of each month, due to my wife finding out she was pregnant and myself suffering from a long term disabling medical condition which means i struggle to walk or bare any weight through my legs we panicked and found a new property that weekend. We called the LE up and wrote to them informing them that our last day in the existing property will be the 29th June, They received this written notice, hand posted through letter box on that weekend, thus they would have picked it up on Monday 1st June. We then proceeded to sort the house out, and handed keys in on the 22nd June (existing LE provided references to new LE) We heard nothing for 2 or three weeks when we got a phone call explaining that rent had not ben paid for July. We tried to explain the above and LE denied ever receiving letter. LE made entry into the property and made initial inspection.
LE is claiming that we broke contract by not giving due notice, and that they were not happy with the general state of the property. We agreed to revisit the property during July in order rectify issues, and offered to pay an additional days rent for the inconvenience caused. After much trouble LE gave us access to the property in the last week of July where we made good our remedial work. We held the keys for a single week or less than 7 days during July.
On the 29th of July the LE performed a final inspection and has provided a list of problems and issues reflecting to both the condition of the property, this list is extensive and has taken us by complete surprise, I have agreed with some points within this list and offered to pay for a cleaning company to come in this weekend to remedy the items that I agree are not up to standard. However LE has refused our offer and has stated the have already contracted a cleaning company to resolve the issues and ill will be billed over £300 for cleaning alone.
They have also stated that we had access to the property for the entire month of July and these issues, which where not raised before the 29th should have been resolved then, this again is not true.
This list provided on the 29th also includes issues which where contained within the original Inventory provided by the LE to us, and our original amendment to it when we moved in. They are expecting us to pay for issues previous to our tenancy.
LE is now billing us for decoration of the property, replacement of carpets, replacement of lock on front door, replacement for back door, the decorating of the master bedroom. The list goes on and on and is causing us major distress
We as a tenant at every juncture have offered to resolve any problems or issues. but no matter what we have done its simply not good enough.
Can anyone advise on where we stand with any of the above? We feel as though we are going to have to pay £1000’s we simply do not have this sort of money. I’m happy to surrender the Deposit, but faced with these other potential bills we are deeply worried.
Any question please ask we will be happy to answer. We look forward to your replies…