How do I find my landlord… who is in another country? | The Tenants' Voice
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How do I find my landlord... who is in another country?

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1216 views 3 replies latest reply: 10 January 2014

Hi there, I recently moved to England and rented a very expensive flat in Fulham from Foxtons.
They insisted on being the property managers yet they manage nothing.
Like the leak in the roof for the past 5 months!
I have literally begged them for the owners contact details and they just refuse point blank , ( in writing) to give them to me!
Is that legal? How do I get hold of the owner…. Who may not even know his house has a leak that is destroying his hard wood floors!

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Hi Tara

You have a legal right to know who your landlord is under section 1 of the Landlord and Tenant Act 1985. Write to the letting agents quoting this law and tell them that it is a criminal offence to withhold such information. Also under section 48 of the Landlord & Tenant Act 1987 you have the right to withhold rent until such time as landlord details are provided. However, make sure that you save all the rent because it will become due when the details are provided. View our advice page here:


Tara, if you find this to be the case with the Fulham branch of Foxtons, you might want to consider making a complaint to the National Approved Letting Scheme (NALS) of which they are members –

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