I moved out of my last rented home on 27/2/15. I am still waiting for my bond to be returned and my landlord wants to withold part of it for a cracked wardrobe mirror. I noticed the crack on the day we moved in, before we had taken any furniture into the room, but stupidly didn’t take a photo as proof. It was quite large, so I assumed it had been picked up on. My landlord disagrees and showed me undated photos of the unbroken door. I accept that I should have taken picures or reported it, so while annoyed at being asked to pay, accepted my responsibility. I looked online and you can get a glass wardrobe door for arounf £70.
My landlord wants better quality doors at £110 and says he has to replace all three, taking the total to £330. I told him I wasn’t happy with this and his respose was that he would take me to court; his actual words ‘I’ll take it to court, so get a solicitor’. As a single parent, I can’t afford the fees, so I had to back down. (In hindisght, I feel like this is a bullying tactic).
A week went by and I had heard nothing, so I contacted him again, to be told that the cost is rising, as the original door was custom made (highly unlikely as there was a big gap between the top of the wardrobe which had been boarded up with a plank of wood). The new door would cost £350 plus VAT making it £420, or he could have the cheaper doors and pay who knows how much to have the rails lowered and the top boarding in.
All communications are via text. I have no address for him and if I try to phone his mobile, it goes to answer machine. I rented through a letting agency, but my landlord is selling (the reason I moved – I got in from work to a fore sale sign on my front yard) so the letting agency is now out of the picture. It took him well over a month to come out and do a property check, as he doesn’t live in the area and the selling agents had keys from one week after I moved.
What are my rights here? I have no objections to paying for the door as it is my fault that I didn’t get proof of it being broken. I do object to how the price is rising and the fact that it is coming up to two months since I moved. Also, the fact that my landlord isn’t easy to get hold of, except for by text isn’t ideal. I have asked for information to be given in writing and my new address, but still all I get is text messages.