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I need help getting my Landlord to do what he said he was fix a problem

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448 views 1 replies latest reply: 17 January 2014

my wooden furniture got ruined in the last flat I was in and that led to my clothes being mouldy so I had to throw a lot away. This flat I am in now has rain coming in and this started before Christmas , I am still waiting for my landlord to sort it out, he was away for a week in russia last week, he tried turning off the upstairs neighbours water to see if it was a pipe but it is not, he told me he was going to get scaffolding up around the chimney yesterday but heard nothing today. I am chronically sick with diabetes type 2 and peripheral neuropathy so have to have my heating up 2 more numbers to compensate for the cold coming through the hole in the roof alcove of the old firepalce where the problem is. Is there anything I can do to help me?


Hi there Kathleen.

Let me start by saying that I am truly sorry you are having so much trouble in your state of health. My mother has type 2 diabetes and I would hate the thought of her living in a damp and cold environment.

If you truly believe your health is going to be affected by this and that something needs to be done urgently, put it to your landlord in writing immediately. Decide how long you can continue living in the flat before your health will be severely affected and write that time-frame in your email / letter. I would suggest sending an email as it is faster and there is less doubt about whether it was received or not.

If you, for example, decide that 2 weeks is the longest you can wait before your health deteriorates, then explain to the landlord that:

“the works will hopefully be completed within 2 weeks of this email / letter. If not, I strongly believe my health will be negatively affected and will have no choice but to contact the health and safety department of my local council. If they rule it to be inadequate living conditions, they will either write you with a time-frame and a list of things that must be completed to make the property safe, or they will complete the works and bill you for them. I hope you understand that I mean no disrespect by this, but am worried about my own safety and well-being.”

He cannot argue with that and he is obligated to provide you with good living conditions regarding the structure of the property.

Keep me updated and if you need any more help or have any other questions, feel free to let me know.

Best of luck and stay warm and safe!

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