If letting ask for cash and don\’t issue invoice what should I do | The Tenants' Voice
Cookies must be enabled for this site to function properly

Topics / Criminal conviction of a letting/maintenance agent 

start a new discussion

If letting ask for cash and don't issue invoice what should I do

0 helpful votes
This is the number of people who have indicated that they have found this discussion useful.
395 views 1 replies latest reply: 23 January 2017



above mentioned letting agent when we have bank they have transfer that money to our A/C and asked to pay cash for admin charge. we have paind cash 700 pound for admin charge otherwise if we cancel our contract they will charge us 500 pound. they did not left any choice for us without continuing contract with them. when we have asked for invoice they did not issue any invoice as well. As law what should we do now.


Get up to £120 in discounts !

Save 10% on 25+ services for your home and garden when you book with Fantastic Services !

Book now and use promo code FTTV10* to receive 10% OFF the price of 25+ services for your home and garden !

Get 10% OFF the price of your service with our promocode:

  • 10% OFF End of tenancy cleaning
  • 10% OFF Removals
  • 10% OFF Handyman services
  • 10% OFF Garden Maintenance
  • 10% OFF Carpet cleaning
  • 10% OFF 25+ more services for your home and garden

*Use code: FTTV10 to get 10% OFF all services (Excluding Locksmith Services).

Minimum charges and T&C apply! Can not be combined with other offers and discounts. No expiry date.


Not sure, but maybe the agent was trying to hide the profit and not pay tax. If so, you will never receive an invoice, as they’re trying to sweep this money under the table. 

If you want to do something, I suggest you find yourself a solicitor, but that will surely cost you money and likely produce no results. Assuming you’ve just got the property, I can’t recommend engaging disputes, as it might result in worse service than you’re already getting. 

Next time, do a better job at researching your agent and don’t sign anything, until you know who you’re dealing with. For safe agents, you may check with ARLA, or some of the other letting agent associations. 

Showing 1 - 1 of 1 Comments
start a new discussion

Post a reply