IS there a maximum time for a Landlord to proceed with repairing? | The Tenants' Voice
Cookies must be enabled for this site to function properly

Topics / Repairs 

start a new discussion

IS there a maximum time for a Landlord to proceed with repairing?

0 helpful votes
This is the number of people who have indicated that they have found this discussion useful.
796 views 1 replies latest reply: 12 March 2015

Hello, I have recently moved on a quite new furnished flat rented through an Agency. As soon as we entered we noticed the cooker was not working properly (it won’t heat enough to cook anything, not mentioning boiling water). I immediately wrote that to the Letting Agency, and after 2 mails apologizing and promising a prompt reply I got a mail tonight (after 10 days) again apologizing and explaining that the Landlord has their own contractors, but should I wait till he wil decide to send them, even if it was one month? Or is there a time after which I have the right to call a third contractor and proceed with the repairs at Landlord expenses?

Thanks for any suggestion you might give me.



Get up to £120 in discounts !

Save 10% on 25+ services for your home and garden when you book with Fantastic Services !

Book now and use promo code FTTV10* to receive 10% OFF the price of 25+ services for your home and garden !

Get 10% OFF the price of your service with our promocode:

  • 10% OFF End of tenancy cleaning
  • 10% OFF Removals
  • 10% OFF Handyman services
  • 10% OFF Garden Maintenance
  • 10% OFF Carpet cleaning
  • 10% OFF 25+ more services for your home and garden

*Use code: FTTV10 to get 10% OFF all services (Excluding Locksmith Services).

Minimum charges and T&C apply! Can not be combined with other offers and discounts. No expiry date.


Hi Daniele

If by proceeding with a third contractor at the landlord’s expense you mean witholding the cost of the repairs from your rent this is something we always tell tenants not to do. Unless you have the agreement (in writing) of your landlord to pay for something from your rent then keeping back some of your rent will put you in rent arrears, which could give the landlord a right to evict you.

There’s no set length of time in which a landlord has to make repairs other than what is ‘reasonable’. It usually depends on how urgent the repair is – so a broken boiler in the middle of winter would be very urgent, for example. However, landlords are meant to give you a timetable for repair so you’re well within your rights to ask for a repair date. You could also offer to contact the landlord’s contractor direct to get things moving asap.

If you had a check in inventory make sure it reflects the situation with the cooker, just to be sure. There’s a bit more advice on getting repairs done from us here.


Showing 1 - 1 of 1 Comments
start a new discussion

Post a reply