Hello, I have recently moved on a quite new furnished flat rented through an Agency. As soon as we entered we noticed the cooker was not working properly (it won’t heat enough to cook anything, not mentioning boiling water). I immediately wrote that to the Letting Agency, and after 2 mails apologizing and promising a prompt reply I got a mail tonight (after 10 days) again apologizing and explaining that the Landlord has their own contractors, but should I wait till he wil decide to send them, even if it was one month? Or is there a time after which I have the right to call a third contractor and proceed with the repairs at Landlord expenses?
Thanks for any suggestion you might give me.