We are sitting in tenants and house has been on market for a while. We went on holiday in december. Before going on holiday I sent couple of emails to our agents to check whether they would take full responsibility of house contents if they were to visit the property for house viewings. The emails were ignored, however while we were away the agents visited the property for viewing without permission.They have accepted that they visited the property. When we came back we were missing gold jewelry.
I have contacted the police but they say that since house was not broken into it is not buglary case. And the agents have said it is a matter for insurance company and refuse to take responsibility for house contents.
Any advise would be highly appreciated.