I currently have no hot water in my flat. The landlord had the boiler repaired during the day. However, the radiators require a powerflush as water cannot circulate within the system. The landlord paid British Gas for the powerflush but there is a significant time before British Gas can perform the work and they refuse to prioritise it. I don’t have a landline so have spent £20 phoning British Gas. They have cancelled two appointments. It has now been two months where I do not have heating or hot water. What are my options here? Am I just at the mercy of British Gas?