I am currently renting a flat but am due to move out on the 30th June. Before I could notify my broadband/telephone provider that I was moving home, however, my landlady arranged for the service to be switched over to a different provider on the 7th of July (i.e a week after I have vacated the flat). This switch was done without my knowledge or permission, yet my provider has told me that I am the one who has to pay for the extra week that I am not living in the flat but before the switchover takes place (and because the switchover has already been arranged, I now cannot end my contract before the switchover takes place).
I feel that it is unfair that I have to pay for the extra week of services that I will not use since I will no longer be living in the property, just because my landlady arranged for the switchover a week after my move-out date. I have contacted my landlady to ask to be reimbursed for the cost of this week – since she is the one responsible for arranging the switch – but she has refused to do so. I feel that this is an unreasonable attitude, especially since after I move out she will be the person responsible for the property and its services.
Is there anything I can do to get her to reimburse me these costs?
I’d be really grateful for any help or advice – Thanks!