Landlord access for viewings | The Tenants' Voice
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Landlord access for viewings

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351 views 3 replies latest reply: 04 December 2016


We have terminated our reantal agreemtn and the letting offcie wnat to be able to do viewings despite the property needing repairs etc. 

My main conern is i have 2 weeks vaction coming up and dont want people wandering round the house while i am away.   Does the agent have any legal right to do viewings without my permission as i dont mind it while im her but have cnerns if i am on vacation and away from the country.

Can i refuse the viewings or what legal comeback is there if they show the property while im away?

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Does the agent have any legal right to do viewings without my permission  – yes. 

The agent needs to serve a minimum of 24h notice, and come visit at reasonable times of day. This gives them a right to visit for inspections, viewings, etc. 

However, as a tenant you have a right of “quiet enjoyment”, which gives you exclusive access. You can say no to anybody, including the agent and deny access. If you deny access and they still come in, you can send a complaint for harassment and threatened them with legal action. 

Usually, agents will stay clear of such allegations, so they will likely listen and comply. If they don’t you can file a claim and seek compensation. 

Here is some more information:



My main concern was viewing being done while i am away on vacation as then i have no control or knowledge of who has entered the property.  I guess a simple fix on that would be to change the locks which i appears i am legally entitled to do.


Plus the property has an enviromental health notice applied (see previous post) so hopefully the agent isnt going to rerent this out until those items are fixed as there is now a legal obligation to get that done.



Changing the locks isn’t really a legal thing to do, but since the issue of privacy and personal space / personal safety is so complex, most of the times you can get away with it. 

There are risks though.

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