Landlord delayed deposit | The Tenants' Voice
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Landlord delayed deposit

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1310 views 1 replies latest reply: 16 June 2014

Needs some advice.

We received check-out after moving out of our property. Our landlord told us he would review the check-out report in a few days. He then took over 10 workings days to get back to us with disputes.

The deposit is in a protected scheme.

Where do we stand? Does the landlord have the opportunity to make disputes after 10 working days with no contact?

Can we ignore his disputes and demand our full deposits back?

Please help. Thanks!


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Hi, thanks for contacting us in the forum.

If there are no disputes, then your deposit should be returned to you within 10 days of you requesting it in writing from the scheme.

You will need to resolve the dispute before your money can be released and it is up to the landlord to prove that any damage s/he he is claiming for was caused by you. This is where the inventories are essential. There should be a comparison of the checking in and checking out inventories and you may be charged if there is evidence of any damage caused by you or a visitor to the property during your tenancy.

Is can be worthwhile contacting the DPS and asking their advice, as they will be the ones to make the final decision if you decide to go ahead with their free Dispute Resolution Service.

For more information, see our article on Deposit disputes:

All the best.

Disclaimer: This information is derived from personal experience and should not be relied upon as a definitive or accurate interpretation of the law.

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