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Landlord harassment

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181 views 2 replies latest reply: 22 June 2016
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Tenant

 I live in social housing – same flat for thirty years. For the last five years I have been continually harassed by an employee of the landlord. He makes appointments for workmen to visit without telling me and two years ago tried to take me to court for an injunction for access. The case was laughed out of court as he blatantly lied in a sworn affidavit – he then had the cheek to ask for costs, which the Judge rightly refused. Undeterred he has continued his onslaught – he sends engineers to do safety checks on the same things every few months. He lied about needing a new water tank – didn’t realise I had recorded the engineer saying the old water tank was in perfect order – then tried to get an injunction to bring the next water tank inspection forward by six months – I refused entry.

He has continued to send engineers to my door every few months and if I refuse on grounds that the maintenance check is not due, he threatens me with court action again. He has now arranged another visit – engineer turned up at my door without an appointment today – I turned him away again as the inspection is not due until the end of October.

I feel the time has come now to take steps to stop this going on. I think I need to send a “letter before actionicon” but not sure how to word it.

Any advice – knowledge of tenancy law greatly appreciated – even if you just send me elsewhere. Thanks

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Agent

Dear Beechesgirl,

You are specifically requesting legal advice and this is not such a site. You will need to instruct your own solicitor for this or approach your local Citizens Advice Bureau.

Have you not filed a complaint wtyh the company about this member of staff? They will usually be members of other regulators, such as TPOS (The Property Ombudsman) or PRS (Property Redress Service) where additional complaints can be found.

If they are attempting illegal access, this is tresspassing and can be reported to the local police.

I would first try a complaint to a senior official at the housing group. If that doesnt work, immediately file a complaint with an ombudsman or regulator and then, if those dont work, then file court action. Having not taken the forst 2 steps you will find success in court difficult and they may even decline your applicatin until these initial steps have been used first.

Hope that helps

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Tenant

 I live in social housing – same flat for thirty years. For the last five years I have been continually harassed by an employee of the landlord. He makes appointments for workmen to visit without telling me and two years ago tried to take me to court for an injunction for access. The case was laughed out of court as he blatantly lied in a sworn affidavit – he then had the cheek to ask for costs, which the Judge rightly refused. Undeterred he has continued his onslaught – he sends engineers to do safety checks on the same things every few months. He lied about needing a new water tank – didn’t realise I had recorded the engineer saying the old water tank was in perfect order – then tried to get an injunction to bring the next water tank inspection forward by six months – I refused entry. He has continued to send engineers to my door every few months and if I refuse on grounds that the maintenance check is not due, he threatens me with court action again. He has now arranged another visit – engineer turned up at my door without an appointment today – I turned him away again as the inspection is not due until the end of October. I feel the time has come now to take steps to stop this going on. I think I need to send a “letter before action” but not sure how to word it. Any advice – knowledge of tenancy law greatly appreciated – even if you just send me elsewhere. Thanks

– Beechesgirl

 

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