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Landlord not giving back deposit

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523 views 3 replies latest reply: 10 March 2016
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Tenant

I moved into a house in 2012 and the landlord was happy every year to renew contract, We never failed inspections bu the agent. In fact the state of the house on our side was commented on as being very good. The conditon of the house was poor on the outside but I was told the windows would be fixed in Jan 2013. Thats was then changed till Aug 2013. They were very poorly done by the landlords builder and worse afterwards. Water poured into my sons room during rain storms and the room next door to his. The gaps in the indows after thw rok were wrose and the apint peeled in hugs chunks taking out the putty, The white goods all broke down the fridge within in two days of being in the house. That was thw start of Ocotber they took till November to get a replacment. My food was ruined and no apology or compensatio was offered. The washing machine broke down and the same thing happened. The oven broke down. The hating controls broke down no heating again had to be ordered by the plumber and took 10 days. The pump on the hsower was replaced three times. Again each time massive delays. The roof voer my daughters room in the loft room was so rotten is was down to the wood. Water poured into her oom and mine below. Eventually this was fixed. My daughter has asthma. The overflow piupe leaked onto the flat roof over the kitchen causing plants and weeds to grow and a swamp to grow despite repoorting this nothing was done. Mosquitoes grew and my daughter whi is allergic to bites was on anitbiotics. I reported many times the tree in the garden which has two conditons nothing was done. The neighbourts complained all the time as the tree was huge and casuing massive issues with light and fences. The landlord said I could arrnage pruning. I said fine but it needs treating never done. Now I have had to move out with 2 months notice and despite doing that and paying rent in full a satisfied and shcoked inventory clerk at the probelms and the replacement white goods they will not give me money back. It is in the TDS scheme. I had an agent, Douglas and Gordon but they will only now help the landlord. Next week it is coming up to the 28 days that the deposit should come back to me. The house is now being ripped aprt by builders and the floor they comlained about will have gone. The houe was cleaned by two Polish ladies who clean all the itme. I had  aproper window cleaner and the only carpet was cleaned. The clerk said it was very clean and in good condition they are disputing this despite not moving in and now ri[pping it apprt. Help I need this money. Plus condiering all I went through and the rent being paid and the fact I moved all to move out when asked it seems very indecent of them to behave like this.

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Administrator

Hi Louise

Have you raised a dispute with the TDS? They have an arbitration scheme that you can use to fight the landlord for the deposit. It’s worth noting that the deposit remains yours until the landlord can prove they have a right to any of it. Get as much proof as you can of the issues you suffered (photos, emails etc) and the condition the property was in and then take this to the TDS disputes service. Contact them quickly so that you don’t run out of time.

If building work is being carried out on the house then that might work in your favour as it was arguably in a state of disrepair. First step is to speak to the TDS about disputing the landlord’s right to keep your deposit.

Alex

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Tenant

Hi Alex,

May I ask if you have any details/numbers on how successful these disputes are for the tenants?

I struggle to see any benefit of these schemes to the tenants as you can only claim the deposit amount and not getting compensated for the stress/energy you lose the landlord/letting agents have caused to you. 

It would be good to see if you know if you have data (do they actual say how many of these disputes are won by tenants) on the % of successful disputes.

Thanks,

George

 

 

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Tenant

Hi Alex,

May I ask if you have any details/numbers on how successful these disputes are for the tenants?

I struggle to see any benefit of these schemes to the tenants as you can only claim the deposit amount and not getting compensated for the stress/energy you lose the landlord/letting agents have caused to you. 

It would be good to see if you know if you have data (do they actual say how many of these disputes are won by tenants) on the % of successful disputes.

Thanks,

George

 

 

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