landlord paying himself to clean the property out of our deposits | The Tenants' Voice
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landlord paying himself to clean the property out of our deposits

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197 views 1 replies latest reply: 17 July 2017

Hi guys. Facing quite a big problem with regards to major deductions from our deposit – 4 student girls. Left the house spotless when moving out and have pictures to show that the house was just as clean compared to when we moved in. The landlord has deducted nearly £400 from our deposits for cleaning – the catch is he has paid HIMSELF £12 per hour to clean the house himself (his own property) and says it took him 22 hours to clean. Can he do this? 

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Well, it’s not unheard of landlords doing cleaning themselves. Their time is not free either, so it’s also normal for them to charge you for the cleaning. 

22 hours though sound a bit too much. 

I would go to the deposit protection scheme and open a dispute. If you don’t know which is your scheme, you can use our newly launched tool – Tenancy Deposit Checker. Just follow the steps and it will provide a result. 

Based on the results, you might have an option to claim compensation, if the deposit is not protected. Follow through and contact our partner solicitor when you get prompted by the tool. 


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