landlord reference fees | The Tenants' Voice
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landlord reference fees

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708 views 2 replies latest reply: 22 January 2016

I have already paid a landlord administrative fees of 125 pounds when we moved in 

now we are about to move out and the agents is now charging us another administration fees called landlord reference fees of 42 pounds 

I think this not fair . please advice if you have experience any of this 

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Hi Rasheedah

I would not pay this – why does the landlord need references from you to move out? References are only required to help the landlord make a decision as to whether to allow you to rent his or her property.

Write a letter of complaint to the agent (email or a paper letter so you have proof). Find out which professional bodies the agent is a member of (ARLA, Property Ombudsman etc) and say you will be complaining to them too unless they drop the ridiculous fee request. I’m not a lawyer but if this were me I would continue to refuse to pay it – if they take it from your deposit then you can raise a dispute with the deposit protection scheme and the agent will then have to justify the fee (which they won’t be able to).

This actually makes me really angry as it is so obviously a scam. I would also report them to trading standards.



Reference fees to your new agents? 

It should be in writing what the fees are for.

If it doesn’t say why then its best to ask.

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