Hi all, this is my first post. Just looking for some help.
we have reported a crack in a shower tray which is causing a leak into the garage. the crack is in the indent around the plug and is following that line. it is just wear and tear that has happened over time, the letting agent is saying that he has never heard of a shower tray cracking. And, that it must have been damaged in some way by us. our landlord lives over seas so we can only contact the letting agent. he is saying that as there are other wash facilities in the house that the landlord is refusing to repair the damage.
It has taken 6 weeks from reporting to get to this stage.
Could anyone shed any light on this for me?