I moved into a renovated flat in June, I was the first person to occupy the property since the renovation work had been completed and moving in presented snags right from the start of my tenancy. Problems with kitchen installation allowing me to actually install a Washing machine too several calls to resolve. The Gas and Electric meters were heavily in debt which required calls to chase up. I had to chase 6 weeks to get the sealant replaced on my bath because water was escaping behind the bath when I showered. Then I started getting letters from a utility company about unpaid debt prior to my moving in which the Landlord did nothing about. I had issues with my bathroom, the Shower, whilst I appreciate some places do not have great water pressure, was impractical so I had to install a shower extension to the bath taps because I simply gave up after the 3rd call of trying to speak to my landlord about whether he’d consider having a pump fitted to improve the shower. This has all be in the first two months since I moved in.
So all of this leads me into what happened this weekend. First my one of radiators didn’t work which I needed looking at and I had leaking pipe under my bath. I rang my landlord to have it fixed. I received a call a short while later from his partner who is actual owner of the property and landlady. Considering this was the first time I had spoken to her, she suggested if I was unhappy I should renegotiate terms and leave as other people would be happy to live where I am now. She informed me she had spent a lot of money renovating the flats and had no intention of calling out a plumber as I requested and that I was stressing out her partner with my maintenance requests. I duly informed her I was concerned at the inference in the conversation that It wasn’t in my best interests to complain about anything.
When I mentioned that the letting agent had told me to expect snags and they would be addressed, her response was to be critical of me during my tenancy despite them being genuine snags that needed addressing. I’ve checked my tenancy agreement and I believe she’s actually broken a clause in the agreement that states “Not to interrupt or interfere with the tenants lawful occupation, enjoyment or use of the premises other than in an emergency”.
So the quesiton is, what do I do? I’m only on a six month contract, I’m only two months in and now my landlady has effectively told me to ‘know my place and say nothing’. The letting agent is feeble and won’t do anything. It would only be my word against hers anyhow.
So what now?