i need some help and advice, i left my previous property on 15/04/2016. i been there for 5 years with my 3 kids and always pay rent ontime,i left property in excellent condition, spotless professionally clean despite of its never been painted and decorated in 5 years.when i ask my landlord to release my deposit ,he respond me after 14 days and said he want to deduct £550 from my deposit to bring rear garden in to acceptable condition. he was present at checkout time and was admiring me keeping his house so clean and now claiming me a huge amount really shocking….. my checkout inventory clearly showas garden is in clean condition with reasonable wear and tear.
i refuse to pay him £550 and demand him to pay my deposit back in full. again he didnt resond any of my phone call/message and e mail.after several calls to property agent the agent advice me to open a dispute with ADR which i did .its been 40 days i have left the property and didnt get a single penny back…………..very disappointing.
i have all the record of phone calls and emails and some photographs of garden at the time of check out.
check in inventory mentioned garden as overgrown and weedy.i was maintaining garden at regular intervals but on some patches grass didnt grow dispite of my several efforts.i moved the lawn and cut all trees and give him garden as clean and tidy as possible. i have an instict he might say grass is patchy?
how should i deal with my land lord and present my case to ADR ??? Please help and advice me.
any previous experiance and advice is wellcome please.