So I’ve recently moved to a new flat. It’s a great flat, great agent, landlord’s a little paranoid over damages but I’m reasonably ok with that (she put buffer pads on all the doors and chairs to prevent scuffs after I put my offer in). The problem is that when I viewed the property there were two large wooden wardrobes both of which were quite heavily damaged and I asked to be removed before moving in but they weren’t.
So to provide the details the advert stated that the landlord is flexible over furnishings and happy to let the property furnished, unfurnished or part furnished plus I had a verbal offer (sadly not in writing) to rent the property with these two cupboards removed from the agent. The agent informed me that this is fine and shouldn’t be a problem because the landlords flexible over furnishings. All great so I put the offer in with this as a condition and the landlord accepted. Unfortunately when I came to move in the two cupboards were still there. I contacted the agent who then explained they hadn’t actually discussed this with the landlord and it turned out later that she didn’t want to remove the furniture after all and wasn’t flexible with furnishings after all. She even wanted me not to move any of mine in and only use what she provided for me, fortunately that was rejected because she doesn’t actually have that right.
So because the flat is simply unusable with the furniture in place I offered to pay for the furniture to be removed, no go, I then offered to pay for the furniture to be removed and stored until the end of the tenancy, no go, so then I offered to buy the furniture off her at a reasonable price (to be negotiated), still a no go. The problem is that I can’t fit all my own furnishings into the flat with these two cupboards present but I’m not sure what I can do if the landlord simply won’t allow them to be removed.
EDIT: In my discussions with the agent they have agreed that it was discussed that these furnishings would be removed and that they agreed to this however as they never asked the landlord it never formed a part of the formal offer, how is that my responsibility that they didn’t pass on all details of the offer to the landlord. My sympathies are with the landlord they obviously want to keep the furnishings in the property but surely this now falls into the agents respnsibility and I shouldn’t be penalised because of it. Also when I signed the contract I was assured the furnature was removed but it obviously was not.