Landlord/letting agents responsibilities after the tenancy terminates | The Tenants' Voice
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Landlord/letting agents responsibilities after the tenancy terminates

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707 views 1 replies latest reply: 14 June 2015

Hi! I vacated a property three weeks ago as our tenancy terminated. I arranged for professional cleaning, handed back the keys, requested the invenory check day after cleaning… Until today I haven’t received the inventory check, I have no confirmed meters readings to close the energy and water accounts and no arrangements for the return of my deposit. I have sent a few emails to the letting agent to remind myself but he doesn’t reply.

Is there a defined time for a letting agent/landlord to deliver the inventory check after tenants move out and agree the deposit return? Or can it last forever and there’s nothing I can do?

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Normally, your tenancy agreement should set out how long the agent/landlord has to notify you of any deductions and return the deposit. I think it’s about 10 days as standard. 

The best thing to do is to contact the deposit protection scheme holding your deposit (you should have been notifed of the name when you moved in) and find out what their time limits are. They might also be able to advise you on what to do next.

You can also bypass the agent and contact the landlord directly.


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