As of July 29th, my partner and I wrote our 30 day notice to vacate a property. I then drove to the letting agency and handed the letter over personally. We even signed the date on the letter so they knew the date it was handed in.
I received an email from the letting agency 6 days later saying they had just received the letter and the 30 days notice was not valid from the 29th. They claim i will have to stay in the property until the 20th of September as this was the lease date. I am on a month to month basis and the lease date was the 30th of September 2013, not the 20th as they claim.
They are now saying the only way i can leave the property by the end of August as long as they get a new tennant otherwise i am stuck. Now they are claiming my notice was received 3 days ago on the 1st. I have told them this was a pack of lies, i delivered the letter personally and both my partner and I had signed the date as proof.
They are basically saying its our of their hands and up to the Landlord. However should the landlord be against us, is there any way for my to take legal action against the letting agency for their incompetency?