Letting agent refuses my request to know who my landlord is. | The Tenants' Voice
Cookies must be enabled for this site to function properly

Topics / Tenant rights 

start a new discussion

Letting agent refuses my request to know who my landlord is.

4 helpful votes
This is the number of people who have indicated that they have found this discussion useful.
842 views 1 replies latest reply: 09 December 2014

Hi i have been in my rented flat for 13 months and have paid up front for a further 11 months. I had been trying to get the agents to agree with my request to install a water meter and after being brushed off countless times by them i decided that i would just go ahead and install one. I did but 2 weeks later i received my 1st written letter from agent stating that the landlord will not allow me to have meter. I felt bewildered as to why they did not want a meter in a one bedroomed flat so i requested the landlords name and address from agent but they laughed in my face and told me that they would not and do not have to supply me with his details. Are they correct?

Get up to £120 in discounts !

Save 10% on 25+ services for your home and garden when you book with Fantastic Services !

Book now and use promo code FTTV10* to receive 10% OFF the price of 25+ services for your home and garden !

Get 10% OFF the price of your service with our promocode:

  • 10% OFF End of tenancy cleaning
  • 10% OFF Removals
  • 10% OFF Handyman services
  • 10% OFF Garden Maintenance
  • 10% OFF Carpet cleaning
  • 10% OFF 25+ more services for your home and garden

*Use code: FTTV10 to get 10% OFF all services (Excluding Locksmith Services).

Minimum charges and T&C apply! Can not be combined with other offers and discounts. No expiry date.


Hi Stephen

No, they are wrong – and rude by the sounds of it.  Tenants have a legal right to know the name and address of the landlord – it might be in your tenancy agreement? There’s more information on this, including how to find the contact details without going through the agent, in our Help & Advice guides.


Showing 1 - 1 of 1 Comments
start a new discussion

Post a reply