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no heating and hot water

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371 views 1 replies latest reply: 23 January 2015
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Tenant

i lve in a home with a private landlord and my heating and hot water have gone off i have 3 children under 4 and they have said they have got till monday to do repairs this has been goin on 3 days now my children are cold i need some advice please.

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Administrator

Hi Kim

There’s some information here on your landlord’s obligations re heating and hot water. Do you have anywhere else to go? It’s below freezing every night at the moment so, as you say, not ideal for young children and this could well make the property unusable. You could ask the landlord for a rent reduction for the period in which the house is unusable as a result of the broken boiler. Another option might be to ask them to cover the cost of a hotel? Or at least contribute to it.  Alternatively, can you ask them for electric heaters to warm some of the rooms in the mean time?

Unfortunately this is a peak time of year for broken boilers and you do need to give the landlord a reasonable time in which to carry out the repairs – however, that doesn’t mean that you shouldn’t seem some rent reduction for the loss of use of the property.

Alex

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