Hi. I have been without heating since last Tuesday and the landlord has told me there will be none until next Friday. The problem is with the boiler, which has finally packed up after he has spent years ‘tinkering’ with it. Nor is there enough hot water to have a bath as there is only an immersion heater which has to cover three flats. The central heating is included in the rent but additional heating is paid for by us using a coin meter! So, the fact is that this situation is costing us money as we are having to pay for extra heaters, while he is saving it. What should I be doing here? And does it really take that long to get a new boiler? The trouble is he has told us such lies we can no longer believe him. And not only that, I have got flu!