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No Heating or Hot Water for 7 days?!?

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469 views 1 replies latest reply: 13 December 2014


im gonna try to explain my case has best has possible,

I have a contract from my studio where the rent is paid on a weekly basis and this is with all bills included.

Two weeks ago we find out that there wasnt any hot water or heating, we informed the landlord and after a few days we got a letter stating that the repairs are going to start next week.

7 days passed were the studio was freezing and we were unable to take a proper shower.

Now my question is, if i pay the rent on a weekly basis am I not allowed to a discount on that weeks rent just for the fact that two of the utilities were missing for more than one week?

Hope that you guys are able to give me some insight about how to take care of this unpleasent situation.

Best Regards

Vitor B


Hi Vitor

You have a right as a tenant to live in a safe property with heating and hot water – there’s some useful info on these rights here, including how to take action (has the heating and hot water now been fixed?). Even though the landlord is at fault here it’s never a good idea to withold or discount your rent payments without agreeing it with them first as that will put you in breach of your tenancy agreement. You might want to try and negotiate compensation during that time for the inconvenience – many landlords will be willing to do this to keep a good tenant. Some examples we have seen include 50% discount on the rent during the time affected.

I’m not sure if there are any experts/agents in the TTV community who can provide a more certain view on this?


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