Hello all, i am a tenant of south anglia circle housing.
We have been waiting nearly 3 weeks for 2 elements to be changed on our immersion heater. These parts are available from any plumbing center of the shelf.
Its been a total cock up from the start. They are using a sub contractor and the sub is saying they need to order the parts, which is a total load of rubbish.
South Anglia Circle Housing are incompetant of fulfiling a simple yet nessisity repair.
This has now become a formal complaint. I have wrote a letter stating that if its not fixed by the 03/03/2016 i will be contacting a emergency plumber and have them carry out the work. And i will invoice Circle Housing. Also stating that if its not paid within 14 days i will take them to a small claims court.
I am asking, am i in my rights to do this. The date is getting closer, and we are still no clearer when this repair is going to be completed.