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Paid rent when unable to live in property

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536 views 2 replies latest reply: 23 November 2014
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Tenant

I need some advice on wether I’m entitled to claim this rent back as the agency is saying no.

I signed the tenancy agreement for a fully furnished home from 01/08 but when I collected the keys on the 11/08 the bed was broken. I had to wait until the 20/08 for the bed to be fixed and I could move in. I had paid £320 for a full months rent and I have asked for £207 back as thats the amount for the days I could not sleep in the property.
The agency has said that i didn’t collect the keys until the 11th so I don’t have a valid case although i think its irrelevant when i got them as i paid for a fully furnished house from the 1st and it was not.

Do you think i am entitled to my money?

thanks

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Tenant

Why did you not collect the keys until the 11th?  I can see their point there, you signed to take the property on from 1st but did not collect the keys for 10 days – if anything you can only realistically (in my view) try and claim from the 11th to the 20th so 9 days as before that point you did not know there was any problem.
 
I could be wrong and you probably should approach someone with legal training for official advise

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Landlord

If you have paid the rent in advance but not collected the keys until 10 days after it was supposed to start, I think you will have a problem, as you did not get the keys before then and so couldn’t know the issues.  Depending on the landlord you may get something back but I don’t think you’ll get everything you want

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