I need some advice on wether I’m entitled to claim this rent back as the agency is saying no.
I signed the tenancy agreement for a fully furnished home from 01/08 but when I collected the keys on the 11/08 the bed was broken. I had to wait until the 20/08 for the bed to be fixed and I could move in. I had paid £320 for a full months rent and I have asked for £207 back as thats the amount for the days I could not sleep in the property.
The agency has said that i didn’t collect the keys until the 11th so I don’t have a valid case although i think its irrelevant when i got them as i paid for a fully furnished house from the 1st and it was not.
Do you think i am entitled to my money?