I have been in this house for almost two years and for the third time rats have got into the house via the cupboard under the kitchen sink. On the previous two occasions I have paid for the council’s recommended pestcontrol service who have laid poisons but not given any advice as to where exactly the rats have got in. The letting agent sent a handyman round to block any holes in the wall the first time but obviously they are still getting in somehow.There is also an area under the kitchen counter which has no kickboard, just a peice of card over it which the rats could get through and into the rest of the house (there is no door on the kitchen).
This weekend I saw evidence of rats under the sink again – they had shredded some rolls of kitchen paper towels I had left there. On Monday morning, I contacted the letting agent and informed them I am not prepared to keep paying for pest control services when the rats can still get into the house and asked to arrange for a professional pest controller to deal with it, including having holes etc blocked.
Since then the letting agent has been trying to contact my landlord to get his authorisation to go ahead with the work but he is not returning her calls.
I am wondering at what point it is reasonable for me to say I am going to get the work done & deduct it from my rent which is due at the end of the month?