I was in a property for over 4years. I had my partner put on the tenancy agreement and after 7months I found that my partner had the locks changed with permission with the lettings agent (without my knowledge) Being that we had a bad seperation i proceeded to rent another property (i had 6 months left on tenancy on the old property) I phoned them and asked about my deposit and was told on the phone to get written confirmation im no longer in the property and id be taken off the tenancy so i had emailed them. After 2 months of nothing i asked again regarding my exit and deposit return. The lettings agent said there was money owed and as on a joint tenancy i have to still be on it. She said the deposit will be kept in case of damages.
I havent been in the property for almost 1yr and have had an email stating i owe £1500 for rent not paid and £1200 damages. I have looked at my statements and i paid my half every month apart from the month i was locked out of the property and i have said id pay this (£337.50) She is saying she did a report on damages when i left but only sent me pictures of when the properties tenancy was over and my ex moved out, not when I moved out. She is witholding my deposit of £650. I said id pay for the hallway damage as i hold my hands up and say with wear and tear it did get damaged the hallway was tiny and shes quoting me £2k for the carpet.
I have no idea where i stand as I havent been in that property for almost a year. I said take the £337.50 and the £100 quote i had for the hall carpet out of my deposit and keep the difference to settle things.
Please help me.