I live in a privately rented house, I was left without heating and hot water for over a week about 3 weeks ago whilst I waited for the plumber to fit the job in. I have a leaky tap which I can’t fix because the stop cock doesn’t turn off the mains and the letting agent said its my job to fix it, but I said I can’t so a plumber has been coming for 2 weeks still not here… I also have a rat infestation, informed them that I need the access point of the rats, repairing a week ago and nothing has been done. I’ve paid for pest control myself to sort the problem but my letting agent is not helping me at all. They did a house inspection and said clean your guttering I thought that was there job Also…. Any help / advice about what I can do apart from moving would be much apricated… I am saving to move just not quick enough obviously!