First off, thank God this website exists. Brilliant idea.
My question is to do with Estate Agent’s fees.
I viewed a property yesterday with my boyfriend and we would like to move in. However, the Estate Agent didn’t show up. (Luckily the Landlady did.) Neither did the Agent call us to let us know she wouldn’t be able to make it. Furthermore, their description of the property is misleading. They actually describe features that aren’t even there.
With this in mind, do you think we might be able to get them to reduce their fees? As you well know, it’s extortionately expensive to rent anyway, so if we could knock a bit off the fees due to their bad service it would make our lives much easier.
The no show Estate Agent works for a small, local company that is registered with ARLA.
If you could give me any helpful tips or advice for this situation or pass the message on to anyone else who might be able to it would be great as I really am clueless in this situation.