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579 views 1 replies latest reply: 02 February 2016

I am about to take up a tenancy on a property that needs new windows. I was told that windows would be replaced before my tenancy started. I am due to move next week. Still no sign of windows. I have agreed to pay extra for these windows. Also it has a leaking tap this still hasn’t been repaired. What can I do feel as if I’m banging my head against a brick wall.

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Do you have in writing that the windows were a condition to you signing the tenancy? Ideally, this would have been written in to the tenancy itself as one of the landlord’s obligations before you move in – which might be the case if you’re paying extra for the windows? Check the document and any other correspondence that you have and then write to/email the landlord and point out that the agreement was that these problems would be fixed before you moved in. If you can prove that you paid extra for the windows then remind the landlord of that.

If you want some legal advice to help with the issue then Citizens Advice or a law centre might be helpful.


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