Replacing of carpets and who does what | The Tenants' Voice
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Replacing of carpets and who does what

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501 views 1 replies latest reply: 08 November 2016
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Tenant

Might be an odd one, but one I am struggling to understand, long story short, we moved in 3 months ago, carpets who so badly soiled with cat urine, they have agreed to replace the carpets, 3 months later and we finally have a date, great!!! however, the letting agents have told us, the carpet company will only fit new flooring, and they expect us to move all our funiture, take up all the old carpets and get the rooms and floor ready for new carpets!

To me this sounds stupid, one my back is a nightmare and don’t want to risk moving all this furniture but secondly in a nut shell, why should we?? it’s tricky as a I appreciate they are getting us brand new carpets across the house, but why has it been put on us to take up all the old carpets and prep the rooms for them to replace the very carpets which have made the house inhabitable in areas

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Tenant

Well, I believe the cannot force you to do it, but if you can help out it’s recommended. I mean, it’s your home after all. 

I suggest you write them back and explain your back problems and the risks you would be taking if you were to handle this. Negotiate for them to send somebody to do the lifting, while you help out with the less physically demanding tasks. 

Ultimately, repairs and maintenance is up to the landlord, as the law rules.

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